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DATA4100 · Week 5 · T1 2026

Communication of Visualisations
and Storytelling

From analysis to audience: making data land
Kaplan Business School Australia  ·  Lesson 5
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DATA4100 — 12-Week Roadmap

Wk 1
Interactive & real-time visualisation for business
Wk 2
Statistical methods for summarising & visualising data
Wk 3
Performing analytics, UX and report writing
Wk 4
Using IT systems to assist data visualisation
Wk 5 ◀
Communication of visualisations & storytelling
Wk 6
Making visualisations more effective
Wk 7
Revision week
Wk 8
In-class assessment
Wk 9
Advanced visualisations & comparing platforms
Wk 10
Transforming data & drill-through dashboards
Wk 11
Python & comparing visualisation platforms
Wk 12
Modelling and dashboards in Python
Today's Software

You will need Power BI Desktop for the workshop exercises. Download free at powerbi.microsoft.com/get-started

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Learning Outcomes

By the end of this lesson you should be able to:

  1. Analyse broad ideas related to effectively communicating visualisations
  2. Evaluate non-verbal communication strategies for presenting data
  3. Investigate narrative intelligence and storytelling best practice in business
  4. Apply a storytelling framework to a real dataset in Power BI
Section 2

Communicating data effectively

Section 3

Non-verbal communication

Section 4

Narrative intelligence & storytelling

Section 5

Power BI workshop — Olympics data

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Section 2

Communicating
Data Visualisations

Before you present: understanding what type of data story you are telling and how to prepare
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Exploratory vs Explanatory Data

Before you communicate, ask yourself: am I still exploring, or am I explaining a finding I've already made?

Exploratory DataExplanatory Data
All activities performed to understand the dataSelected output curated for your audience
Broad: you don't yet know what's interestingFocused: you've already found what's interesting
Many charts, hypotheses, dead-endsOne clear narrative with supporting evidence
Internal — for the analystExternal — for stakeholders
In this subject

We have generally been focused on explanatory data — you have already identified interesting observations, tested hypotheses or applied a model, and now need to communicate findings to a target audience through data visualisation.

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Public Speaking & Presentation Planning

Why It Matters

Public speaking serves four purposes in data communication: to Persuade, Inform, Educate, and Entertain. Great presenters are not born — they are trained through deliberate practice.

"If you fail to plan, you're planning to fail." — Benjamin Franklin

Six-step preparation framework:

  • 1Select a topic — know your key message before building any visuals
  • 2Analyse your audience — technical depth depends on who's in the room
  • 3Define objective & purpose — what should the audience think, feel, or do afterwards?
  • 4Structure the presentation — opening, build-up, problem, solution, close
  • 5Practise, practise, practise — Steve Jobs rehearsed for weeks before each Apple keynote
  • 6Seek feedback — test on a colleague before the real audience
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Section 3

Non-Verbal
Communication

What your body says when you're not speaking — and why data presenters must care
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The Six Dimensions

Research shows audiences trust their eyes over their ears — if a presenter's body language is inconsistent with their words, the audience believes the body. Six key dimensions to manage:

Body Orientation

Face your audience. Turning away signals you are not interested in them.

Posture & Gestures

Stand straight but relaxed. Open palms signal honesty. Limit repetitive fidgeting.

Interpersonal Distance

Lean slightly toward audience members you are addressing to signal engagement.

Facial Expression

Six universal emotions: happiness, surprise, sadness, disgust, anger, fear. Smile genuinely.

Eye Contact

Small groups: make contact with each person. Large groups: section the room and sweep each zone.

Paralanguage

Pace, pitch, volume, pauses. A well-timed pause is more powerful than filler words.

Common mistake: Reading directly from slide text and turning your back to the audience. Know your material well enough to maintain eye contact.

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Non-Verbal Communication

Q1. A presenter's body language contradicts their verbal message. Research suggests the audience will most likely…
Audiences trust visual signals more than verbal ones. Incongruent body language destroys credibility even if the words are accurate.
Q2. When presenting to a large group, the recommended eye contact strategy is to…
Zoning the audience ensures all sections feel included. Staring at one person or at a fixed point both create the impression of disengagement.
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Section 4

Narrative Intelligence
& Storytelling

Why stories move people when statistics alone don't — and how to build a data story that drives decisions
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The Problem Narrative Intelligence Solves

The Problem

Data can circulate as stories — from media, competitors, or consumers — that may be false or misleading. Businesses must:

  • Combat false or negative narratives about them
  • Use stories to explain data and shape opinion
  • Gain customer confidence through credible narrative
  • Enable good decision-making via clear communication
Definition

Narrative Intelligence is the ability to understand the stories of others and strategically use stories for various purposes — to inspire, persuade, and educate audiences.

Why narrative intelligence matters in business:

  • Targeting customers with positive narratives about products
  • Combatting misinformation or negative press
  • Helping government and organisations understand public perception
  • Recognising patterns, themes and characters in stories to extract insight
Narrative structure (universal)

Opening → Build-up → Problem → Solution → End

Most persuasive data presentations follow this arc. The visualisation supports each stage.

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Freytag's Pyramid — The Five Acts

Exposition Rising Action Climax Falling Action Denouement Inciting Incident Resolution
Freytag (1863) — applied to business data stories
  • Exposition — Set the scene: who, where, why. What is the business context?
  • Rising Action — How the problem emerged: poor decisions, trends, market shifts
  • Climax — The conflict peaks: the critical finding or decision point in your data
  • Falling Action — Consequences and further impact; what the data reveals after the peak
  • Resolution — The conclusion: what does the analysis recommend? What was the outcome?
Application

For the Olympics dataset you will analyse today, think: which year is the climax? What is the resolution?

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Dykes' Three-Element Model

Data Narrative Visuals Explain Enlighten Engage
Dykes (2020) — Effective Data Storytelling
Data + Narrative

Explain — the story behind the numbers. Narrative based on data articulates why something happened.

Data + Visuals

Enlighten — charts arising from data reveal patterns that would be invisible in a table.

Narrative + Visuals

Engage — combining narrated story with compelling visuals creates the most impactful data communication.

All three together: a complete data story that drives change.

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Six Essentials of a Data Story

1 · Data Foundation

The unique characteristics of your data that make your story credible and worth telling.

2 · Main Point

The central idea — one sentence that captures what the audience should walk away understanding.

3 · Explanatory Focus

The supporting details that prove or contextualise your main point. Not everything — only what's relevant.

4 · Linear Sequence

Each slide or section builds on the last. The audience is led through a logical progression.

5 · Drama

Tension, contrast, surprise. The element that makes the audience lean forward. Good data has inherent drama — reveal it.

6 · Visual Anchors

Images, charts, and photos that make the data tangible and emotionally resonant.

Applied to today's workshop

As you build your Power BI dashboard, identify which chart serves as the visual anchor, which statistic is your main point, and where the story has drama.

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Visual Pitfalls That Undermine Your Story

PitfallWhy It FailsFix
Charts too complex / overloaded Audience cannot read or interpret quickly; cognitive overload kills the story One chart, one message. Split complex visuals into separate slides.
Pie chart percentages ≠ 100% Destroys credibility immediately. An infamous Fox News chart summed to 193%. Double-check arithmetic. Prefer bar charts for most comparisons.
No variety in chart types A dashboard of identical bar charts is visually monotonous and fails to signal different data relationships Match chart type to question: trend → line; comparison → bar; composition → stacked/donut
Truncated or misleading axes Starting a Y-axis at a value other than zero inflates differences visually Start at zero for bar charts; annotate clearly if a line chart uses a non-zero baseline
Inconsistent colour coding Same colour used for different things across visuals confuses comparison Establish and stick to a consistent colour palette across all charts in a report
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Storytelling Best Practice & Immersive Analytics

Great data stories share these qualities:

  • Clear purpose — every chart earns its place
  • Ethical & accurate representation of data
  • Audience awareness — adjust depth and language
  • Emotional appeal — connect through characters and context
  • Surprises included — unexpected findings increase recall
  • Authentic — do not over-claim from the data
  • Honest about limitations — gaps and caveats build trust
Immersive Storytelling in XR

XR (Extended Reality = VR + AR + MR) combined with storytelling transports the user into the data. Benefits for analytics:

  • Greater scale — multidimensional data explored spatially
  • 360° data surround — attributes above, below, behind the user
  • Higher information density without overwhelming cognitive load
  • Human-centred interpretation — embodied data exploration
  • Greater engagement through presence and immersion

XR remains an emerging field — the storytelling principles you learn today apply regardless of delivery medium.

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Narrative Intelligence & Storytelling

Q1. In the Dykes three-element model, what does the intersection of Narrative and Visuals (without Data) produce?
Narrative + Visuals = Engage. However, without a strong data foundation, engagement without accuracy is just marketing. All three elements together produce the most powerful data story.
Q2. In Freytag's Pyramid applied to a data story, the climax corresponds to which of the following?
The climax is the peak dramatic moment — in a data story this is the critical finding or decision point that the entire narrative has been building toward. Everything before leads to it; everything after explains its consequences.
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Section 5 · Power BI Workshop

Women in the
Winter Olympics

Eight progressive exercises — from loading a CSV to building a storytelling dashboard
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Dataset: Women's Participation in the Winter Olympics

File: womens_participation_in_the_olympic_winter_games.csv  —  22 rows · 7 columns · 1924 – 2014

ColumnTypeDescriptionRange
yearIntegerYear of the Winter Games1924 – 2014
sportsIntegerNumber of sports featuring women's events1 – 7
womens_eventsIntegerNumber of events in which women competed2 – 49
total_eventsIntegerTotal events in that year's Games16 – 98
%_of_womens_eventsDecimalWomen's events as % of total events12.5% – 50.0%
women_participantsIntegerNumber of female athletes11 – 1,120
%_of_women_participantsDecimalWomen participants as % of total4.3% – 40.7%
Story Hint

The data spans 90 years of history. Before analysing it, ask: what story do I expect to see? Formulating a hypothesis before visualising prevents confirmation bias in how you read the charts.

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Load the CSV and Configure Fields

  • 1Open Power BI Desktop. Click Home → Get data → Text/CSV
  • 2Navigate to womens_participation_in_the_olympic_winter_games.csv and click Open
  • 3In the preview window, confirm the Delimiter is set to Comma and the data shows 22 rows. Click Load.
  • 4In the Fields pane, expand womens_participati…. You should see all 7 columns listed.
  • 5Click on year in the Fields pane. In the Column tools ribbon, change Summarization from Sum to Don't summarize. This prevents Power BI from aggregating years.
  • 6Right-click the table name in the Fields pane → Rename → type Olympics for clarity.
Expected Fields Panel
Fields ▼ Olympics Σ %_of_women_participants Σ %_of_womens_events Σ sports Σ total_events Σ women_participants Σ womens_events ⌗ year (Don't summarize) 7 columns, 22 rows loaded
year must be set to "Don't summarize" — otherwise Power BI will sum years together, producing nonsense on the X-axis.
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Line Chart — % of Women's Events Over Time

  • 1Click on a blank area of the canvas to deselect. In Visualizations, select the Line chart icon (line with dots).
  • 2From the Fields pane, drag year to the X-axis well.
  • 3Drag %_of_womens_events to the Y-axis well. Set aggregation to Average.
  • 4In Format visual → Title, set title to "% Women's Events — Winter Olympics 1924–2014"
  • 5Under Format → Data labels, toggle On. Under Markers, toggle On to show data points.
  • 6Under Format → Lines → Colours, change the line colour to red (#C8102E).
Key Observation

Notice the sharp plateau between 1960 and 1988 — despite early progress, women's events stagnated near 40% for nearly three decades before accelerating again.

Expected Output
0 10 20 30 40 50 12.5% 40.7% 50.0% ✓ plateau 1960–88 1924 1984 2014
2014 was the first year women's events reached exactly 50% of all events.
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Dual-Axis Line Chart — Events vs Participants

Does offering women's events lead women's participation — or lag behind it? This chart answers that question.

  • 1Click on your existing line chart to select it. In the Visualizations → Build visual pane, find the Y-axis field well.
  • 2Drag %_of_women_participants and drop it into the Secondary Y-axis well (shown separately below the primary Y-axis well).
  • 3In Format → Secondary Y-axis, toggle On and set the max to 55 to match the primary axis.
  • 4In Format → Legend, toggle On. Position: Top right.
  • 5Change the %_of_women_participants line colour to #1e3a5f (navy) in Format → Lines.
Key Observation

The gap narrows post-1988 but never closes. Women's events % consistently outpaces women's participation %. This gap reveals barriers beyond simply offering events.

Expected Output
% events % participants 0% 40% 1924 2014
The shaded gap = structural barrier. Events were offered faster than women were recruited to compete in them.
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Waterfall Chart — Cumulative Growth in Women's Events

  • 1Click on a blank area to deselect. In Visualizations, click the Waterfall chart icon (stepped bars icon).
  • 2Drag year to the Category field well.
  • 3Drag womens_events to the Y-axis well. Set aggregation to Sum.
  • 4In Format → Colors: set Increase to green (#1a7340), Decrease to red (#C8102E), Total to navy (#1e3a5f).
  • 5In Format → Data labels, toggle On so the increment values appear on each bar.
  • 6Hover over the tallest increment bar. Which Games had the largest single-edition increase?
Answer

The largest single-Games jump was 2010 → 2014: +8 events (from 41 to 49). The second largest was 1984 → 1988: +7 (19 → 26). The waterfall makes this immediately visible.

Expected Output — Waterfall shape
0 15 30 45 +7 +8 ← largest Total=49 1924 1992 2014
The 1992 (+7) and 2014 (+8) Games drove the most dramatic expansions in women's winter sport.
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Clustered Column Chart — Women's vs Total Events

  • 1Add a new visual: in Visualizations, select Clustered column chart.
  • 2Drag year to the X-axis well.
  • 3Drag total_events to the Y-axis well. Then drag womens_events also to the Y-axis well — this creates a clustered pair per year.
  • 4In Format → Data colors: set total_events to grey (#cccccc) and womens_events to red (#C8102E).
  • 5Add a constant line: In Format → Analytics, add a Constant Line at Y = 49 (value for 2014). Label it "2014: Parity".
Insight to discuss

In 2014, womens_events = 49 and total_events = 98. For the first time, the red bar is exactly half the height of the grey bar. This is the story's climax in Freytag's terms.

Expected Output (selected years)
0 30 60 90 1924 1952 1968 1988 2002 2014 50% parity
2014: for the first time, red bar = exactly half the grey bar. 49 women's events out of 98 total.
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Card Visuals — Key Milestones

Card visuals are the most direct way to surface a headline number. Use them to anchor your story's main point at the top of the dashboard.

  • 1In Visualizations, select the Card visual. Drag women_participants to the Fields well. Change aggregation to Maximum. This shows 1,120 (peak in 2014).
  • 2Add a second Card. Drag %_of_womens_events, aggregation → Maximum. Shows 50.0. In Format → Callout value, add suffix %.
  • 3Add a third Card. Drag sports, aggregation → Maximum. Shows 7 sports with women's events by 2014.
  • 4For each card: in Format → Category label, type a meaningful label: "Peak Women Athletes", "Max Events Share", "Sports Represented".
  • 5Arrange the three cards in a row at the top of the canvas. Resize to equal widths.
Expected Output — Three KPI Cards
1,120 Peak Women Athletes 50% Max Events Share 7 Sports Represented ▲ from 11 (1924) ▲ from 12.5% (1924) ▲ from 1 (1924) Values as at 2014 Games
These three cards alone tell the 90-year arc: from 11 athletes → 1,120; from one sport → seven; from 12.5% → 50%.
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Slicer — Interactive Year Filtering

A slicer allows the audience to explore different time periods. This is especially powerful for storytelling — you can guide the audience to focus on the "plateau era" versus the "acceleration era".

  • 1In Visualizations, click the Slicer visual (funnel icon). Drag year to the Field well.
  • 2In Format → Slicer settings → Options → Style, change from List to Between. This creates a range slider.
  • 3Drag the slicer to the bottom of the canvas. Resize it to span the full canvas width.
  • 4Test: drag the left handle to 1988 and the right to 2014. All charts should update to show only this range.
  • 5In Format → Slicer header, set the title to "Filter by Year".
Story Application

When presenting, use the slicer to split your story into two eras: 1924–1988 (slow growth) and 1992–2014 (rapid acceleration). Ask: what changed between these periods?

Why Slicers Matter for Storytelling

A static chart tells one story. An interactive slicer lets the audience test their own hypotheses — this is the difference between explanatory (you present) and exploratory (audience discovers).

In a live presentation, use the slicer to create drama — filter to show the plateau, then zoom out to reveal the breakthrough. The surprise is built into the interaction.

Challenge Question

Filter the slicer to 1960–1988. The card showing peak women's events % should drop significantly. What does this tell you about the story during this era? Are there political events (e.g., boycotts, Cold War) that might explain the patterns?

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Assemble the Storytelling Dashboard

  • 1Arrange visuals: Place the 3 KPI cards in a row at the top. Put the dual-line chart (left) and waterfall or clustered bar (right) in the middle. Place the slicer at the bottom.
  • 2Add a title: Insert → Text box. Type: "Women in the Winter Olympics: 90 Years of Progress". Font: Segoe UI, size 18, bold.
  • 3Format painter: Select one chart, click Format painter in the Home ribbon, then click another chart to copy all formatting. Use this to create consistency across visuals.
  • 4Canvas background: In View → Themes, apply a theme or in Format pane (with canvas selected), add a subtle background colour (#fafafa).
  • 5Add an annotation text box near the 2014 data point on your line chart: "2014: First year of 50% parity". This is your visual anchor.
Target Dashboard Layout
Women in the Winter Olympics: 90 Years of Progress 1,120 Peak Athletes 50% Events Share 7 Sports % Events vs % Participants Women's Events by Year Filter by Year: |══════════════════| 1924 2014
Cards at top (headline), charts in middle (evidence), slicer at bottom (interaction). This is a standard storytelling layout.
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Applying Dykes' Model to Your Dashboard

Now that your dashboard is built, apply the storytelling frameworks from Section 4 to evaluate and narrate it.

Framework ElementWhat to identify in your dashboardExample answer
Data Foundation What is unique or surprising about this dataset? Historical records from 1924–2014 showing a 90-year arc; rare longitudinal Olympic data
Main Point One sentence: what does the data show? "It took 90 years for women to reach equal representation in Winter Olympic events."
Explanatory Focus Which 2–3 statistics best support your main point? 1924: 12.5% → 2014: 50.0%; participant growth 11 → 1,120; plateau 1960–1988
Drama Where is the tension, surprise, or turning point? The 28-year plateau (1960–1988) — what caused it? What broke the stagnation?
Visual Anchor Which chart most powerfully communicates the story? The dual-line chart: the narrowing gap between events % and participants % is visible and compelling
Freytag Climax Which year is the peak turning point? 2014 — the first year of gender parity in events; the goal of the entire 90-year arc
Group Discussion

Share your completed dashboard with another group. Evaluate their visual choices against this framework. Does their main point come through without explanation? Is the drama visible in the charts?

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Power BI & Data Storytelling

Q1. In the Olympics dataset, what is the correct aggregation for the year field when using it on the X-axis of a line chart?
Year is a label here, not a measure. Setting it to "Don't summarize" ensures Power BI treats 1924, 1928 etc. as individual axis categories rather than summing or averaging the numbers.
Q2. Looking at the dual-axis line chart of % events vs % participants, the persistent gap between the two lines most likely indicates:
The events% line consistently sits above the participants% line, meaning organisers offered more women's events than the % of women in the Games justified. Closing the gap requires recruitment, funding and cultural change, not just adding events.
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